All products (except for the CableBand) are covered by a 3 year warranty from the day they were bought, when used under normal conditions and for the purpose intended.

Please be aware that vegetable-tanned leather will not remain pristine and sleek. Colors will darken and textures will develop, resulting in a unique patina that will evolve over time.

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

The Above the Fray warranty sits alongside applicable consumer protection law.

Please email our support team with your order details and a description of the fault or damage. Please also include any pictures.